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When you don't have to worry about starting a documentation department, you can focus on your key competencies

What organizational need can a documentation team fill? What kind of people should you hire? What skills should a documentation specialist have? How do you set up standards for them to follow to ensure their success?

We can start a documentation team from scratch, including building and managing a team and designing and documenting internal processes and procedures.

What do you get?

Here's what you can typically expect to get:

  • Department analysis, including a business definition, vision statement, tools analysis, process analysis, style analysis, and action plan
  • New-hire analysis, including a hiring needs analysis, role description guide, new-hire writing test, new hires, new-hire package, new-hire training modules, success-planning template
  • Process documents, including a Content Specifications template, cover sheet, Information Plan template, localization readme template, media requisition form template, project plan template, publication evaluation form, release note template, SOP guide, storyboard form template, strategic planning presentation, usability test template, wrap-up report template
  • Style documents, including a style guide, glossary, set of document templates, template description and best practices
  • Source-control structure
  • Deliverables including an audience analysis, task analysis, Information Plan, Content Specifications, Project Plan, deliverables as discovered in the analyses

Do you want to know more?

Do you want to know more or see some samples of our work? Contact us!